Welcome Nepal Treks Pvt. Ltd is an incorporated company under the laws of Nepal Government and accepts your reservations /booking under the following terms and conditions. Before confirm the trip through our organization Trekkers, Travelers, Mountaineers and adventure enthusiastic should know following term and condition of Welcome Nepal treks Pvt. Ltd. We encourage you to read them carefully:
The following cancellation fees will apply:
1. If you leave voluntarily after the start of your trip, you will not receive any refund. Even if certain services are not used by you during the journey (e.g. activity, accommodation, transport, meals, etc.), you will not be reimbursed.
2. If the travel agency cancels the trip, you are entitled to a refund of all amounts paid to us. If the cancellation is due to circumstances beyond the control of the travel agency and the cancellation is covered by the travel insurance, you will not be reimbursed. You cannot claim loss of enjoyment or any other compensation for costs already incurred.
3. If you cancel your trip up to 60 days before the departure of the trip, we will keep the paid advance/deposit of 20% to cover the costs we already incurred in preparing your trip. The rest of the amount (80%), if already paid to us, will be refunded as soon as possible.
4. If you cancel the trip 59 days to 14 days before departure you will lose 50% of the trip, and we will refund you 50%.
5. From 13 days before arrival, the cancellation fee is 100% and we do not make any refunds.
We strongly recommend that you take out cancellation insurance at the time of booking your trip.
For the Advance deposit, Our Bank Detail is as follow:
Merchant Name: - Welcome Nepal Treks Pvt. Ltd.
Merchant No: - 58985/065/066
Account No. (USD):- 019 02846400017
Branch code: - Karmachari Sanchaya Kosh Building, Thamel
Name of Bank: - Himalayan Bank Ltd.
Swift Code: - HIMANPKA
Tel: +977 1 4253677, +977 9841767236, 9818078404
Fax: - +977 1 4253677
Merchant Address: - Thamel, Kathmandu , Nepal
The following provisions have been made for reservations.
Travel insurance is compulsory for all clients undertaking any tour and trekking. It should provide adequate protection for the full duration of the tour and trekking to cover personal injury, medical expenses, repatriation expenses, helicopter evacuation, loss of luggage etc.
Insurance:
Personal travel insurance is not included in the holiday prices quoted. While every effort is made to ensure the safety of all participants, it is a condition of booking that you take out a personal travel insurance policy. To protect against unforeseen circumstances, it is advisable to take a "Trip cancellations and medical insurance policy" before your arrival into Kathmandu. Such medical policy should cover transportation costs in the event of helicopter or surface evacuation being required. This is especially mandatory for those taking treks in high altitude.
Cancellation:
Cancellation of a confirmed booking must be made by the client in written form; either by fax or email at least 2 weeks prior to the departure date of any trip booked for. The same 20% of deposit which is paid in advance for confirmation will apply as cancellation fee.
- 60 days or more before departure 20% Loss of deposit
- 59 - 15 days before departure 50% of holiday cost
- 14 days or less before departure 100% of holiday cost
Prices:
Due to circumstances such as increase in prices by airlines, hotels, resorts, we may have to enforce changes in our tour prices and we shall not be held liable for these circumstances. We shall of course, try our utmost not to increase prices!
Risk & Liabilities:
We are committed to providing the best services which will give you a once in a life time journey in this connection, we perform our duties honestly and seriously to make your journey very smooth & pleasant. However, the entire programs are conducted strictly under the rules and regulation of the country's own policies.
Therefore Welcome Nepal Treks and its related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstance such as govt. restriction, Land slide, road blockage, flood, snow political unrest, cancellation of flight, delay, sickness or accident, Any extra cost incurring there of shall be borne by the clients on the spots.
Welcome Nepal Treks Pvt. Ltd. our mission is to provide you with a worry free trip in Nepal. Personal information submitted to us via a web-form, mail, telephone, fax, e-mail or any other means, is only used to arrange your trip in Nepal .We want your trust and respect!
We finally take this opportunity to thank you for your interest in our destination: Nepal!